Make room for conversation
AI interviews for candidates
Follow the whole journey: admin setup, candidate invitation, the interview room, and the report.
Run a consistent screening conversation and bring better evidence to your next hiring decision.
Screen guides use illustrative data. Available options depend on your role and company settings.
SAMPLE SCREEN GUIDES
Step-by-step guide
AI Interview Settings
- 1Choose real-time conversation or push to talk.
- 2Set the default guide and department questions.
- 3Review the checklist and recording settings.
STEP 1 OF 5
Set the questions and the interview experience.
A company administrator sets how the interviewer speaks, what it should cover, and how candidates send their answers. Interviews support English, Cantonese and Mandarin.
- As an admin, open Company Settings → AI Interview Settings. Choose Real-time conversation for automatic turn detection, or Push to talk for candidate-controlled answers, then save that section.
- Set and save the Default candidate question guide, then review Interview questions by department. A blank department guide inherits the default; Apply to all copies the default to existing departments. Save each department’s changes separately.
- Review the Candidate first-interview checklist, Recruitment persona & objectives, and available video settings. Each section has its own save control: save it before editing another section or leaving the page.
AI interview invitation
- 1Choose the job context for the invitation.
- 2Check the message and private candidate link.
- 3Send through connected email or copy the template.
STEP 2 OF 5
Give the candidate a clear way to get started.
The candidate’s AI Interview tab brings together interview setup and an invitation composer. Prepare the invitation to generate a candidate portal login link.
- Open the candidate’s AI Interview tab. In AI interview invitation, choose an applied job or General candidate interview, then select Prepare invitation.
- Review the recipient, Subject and Message. The prepared message includes the candidate’s private portal link, which expires after seven days.
- Select Send invitation email when company email is connected and the candidate has an email address. Otherwise, use Copy email template or Open email app and send it yourself.
Tell me about a time you helped your team solve a customer’s problem.
Sample: push-to-talk mode · Release to send your answer
- 1Follow the interviewer status and elapsed time.
- 2Use Transcript to follow the conversation.
- 3Answer using the controls for the configured mode.
STEP 3 OF 5
A guided conversation, in the candidate’s browser.
The candidate opens their private link, reads the introduction and recording notice, and gets ready in a quiet place with a working microphone.
- On Ready when you are, acknowledge the recording and transcription notice, allow microphone access, and select Start interview. If video is configured, enable the camera preview and keep the camera on.
- In the room, use the interviewer status and elapsed time to follow progress. Toggle Transcript to show or hide the conversation. Real-time mode offers Mute / Unmute.
- In push-to-talk mode, hold Hold to talk and release to send, or tap for hands-free recording and use Send answer or Discard. Use End and confirm if you need to stop early; an interrupted call may offer Continue interview.
Jamie Lee · Completed
Clear examples of customer service and team coordination.
Confirm team size and direct management responsibilities.
Depth of leadership experience needs follow-up.
Discuss leadership examples in a human interview.
- 1Check which interview and role the record covers.
- 2Read strengths, concerns and missing information.
- 3Verify the transcript and share an available report.
STEP 4 OF 5
Turn the conversation into a useful review.
After processing, the interview record brings together a summary, analysis and transcript. Review what was actually said alongside the AI’s assessment.
- Open Full AI Interview Record on the candidate’s AI Interview tab. Check the interview’s date, duration, status and job context.
- Read AI Interview Analysis: Strengths, Concerns, Missing information and Recommended next step. Check the Transcript; admins can also play a recording when it is available.
- Use Send report to hiring manager when a summary and the job’s reporting-manager email are available. Check Report sent for delivery status. Admins can also review sessions in Voice Interview Record.
A more complete candidate profile
JAMIE LEEJamie described coordinating onboarding for two new colleagues. Verify before adding it to the profile.
- 1Review the new evidence from the interview.
- 2Update the candidate summary with verified facts.
- 3Run matching again using the updated profile.
STEP 5 OF 5
Make the next match better informed.
An interview can clarify experience, skills and preferences that a CV missed. Its report is useful context for your team, but standard AI matching uses the candidate profile.
- Compare the interview analysis and transcript with the existing profile. Confirm new information with the candidate where needed.
- Select Edit profile data on the candidate profile, incorporate verified, job-relevant information into Summary, and select Save profile data.
- Return to AI Job Match and select Run AI Job Match (or Re-run AI Job Match if results are still shown). Review the new explanations against the role and the interview evidence before taking action.